Frequently Asked Questions

Where are sessions offered?

In person sessions are offered in Steinbach, Manitoba. For clients who prefer, arrangements may also be made for online video or phone sessions.

Can I book an Intake Session?

First time clients are strongly encouraged to complete the Intake Questionnaire and schedule your FREE 20 minute initial consultation. Subsequently, you may book your first appointment through your client portal login.

Returning clients may use the client portal independently or may email the office at intake@chatrathcounsellingcentre.com.

What are your fees?

Sessions range between $90.00 and $115 plus GST. A sliding scale will be used for appointments booked with a Practicum Student. All new clients are eligible for a FREE 20 minute phone or in person consultation to be arranged via email to intake@chatrathcounsellingcentre.com.

What is the cancellation policy?

All sessions must be cancelled with 24 hours notice or may be subject to full session fee.

How can fees be paid?

All session fees are due immediately at completion of the session unless prior arrangements have been made. Payment may be made by e-transfer, credit card, or cheque. Please note: $25.00 administration fee will be charged for NSF cheques.